Frequently Asked Questions
Does Pure Serenity sell Gift Vouchers?
Yes we do! We offer vouchers for specific services, or a dollar amount. Vouchers over $100 come presented in a beautiful gift box.
Do you offer packages?
Yes! We offer waxing/tinting packages and pamper packages. Whether it be relaxation or maintenance you’re after, we have you covered.
How do I schedule an appointment?
You can schedule your appointment by phone 0492835103 , in person, or online through out Facebook, Instagram or website.
How do I choose the right treatments and products?
We are here to help. Pop in or call us and we can help guide you in the right direction.
What can I expect from my Therapist or treatment?
Your therapist will ask you what your goals are for your treatments and make recommendations for you. We pride ourselves on a relaxing calming and comfortable experience.
What should i wear to my tanning appointment?
Wear something loose fitting. A loose fitting maxi or midi dress is a great choice. Ensure no perfumes, deodorants or moisturizers are on the skin prior to you tan.
Is a booking necessary?
We highly recommend making an appointment in advance, but feel free to call on short notice, as we may have an opening or cancellation.
Do you accommodate late arrivals?
We pride ourselves on providing services to all of our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly serve you. In the event you are running late, you will be charged for your entire service.
What happens if I lose my gift voucher?
These things happen. We will have your Gift Voucher code in our system for you to claim.
What if I'm Pregnant?
We offer some beautiful treatments specifically for pregnancy. We have baby safe natural products to use throughout your treatment. We also have a Baby range available for purchase.